This Privacy Policy describes how neiyom Technologies collects, uses, and shares your personal information when you use our website and mobile app “neiyom”

What information do we collect?


Category of Information

What this Means

Identity or Contact Information

Your first name, last name, or similar identifier title, postal addresses, unique personal identifiers, Email Address, Images, Gender, Images, Videos, online identifiers, IP addresses, email addresses, social media accounts or identifiers (e.g., username), age, date of birth, or other similar contact information or forms of identification

Transaction Information

All information pertaining to the payments you make to and receive from us, as well as any other relevant details regarding subscriptions and services that you have acquired from our company.

Content Data Information

All Content that you publish on the Platform, which has not been previously categorized, encompasses various elements such as pictures, third-party links (including social media account links, payment processor links, uploaded documents, “About Me” writings), preference settings, messages, comments, and any other contributions made on our Platform. Additionally, this Content includes metadata associated with it, such as the time of posting.

Marketing and Communications Information

We value your choices when it comes to receiving marketing information from us and your communication preferences. In case you communicate with us via email or messaging on our Platform, we may keep a record of the messages exchanged and our corresponding responses.

Behavioral and Usage Information

Specifics concerning your usage, implementation, or engagement with our Platform or Products, inclusive of traffic statistics, location specifics, logs, and additional communication particulars, as well as the information that you retrieve from our Platform. This encompasses data acquired automatically through your utilization of our Platform or Products (such as the length of a page visit), as well as deduced or presumed information regarding your behavior and preferences, derived from your interactions on our Platform or with our Products. Moreover, we may utilize these technologies to gather data pertaining to your online activities throughout time and across third-party websites or other online services.

Technical Information

We may collect, use, and share statistical or demographic data, often referred to as “aggregated data” or “aggregated information”. Such data may be derived from your Personal Information, but once it is presented in an aggregated format, it no longer constitutes Personal Information as it does not reveal your identity directly or indirectly. However, if we combine or link aggregated data with your Personal Information in a manner that enables direct or indirect identification, we treat the merged data as Personal Information and handle it in accordance with this Policy.

Aggregated Data or Information

Additionally, we collect, employ, and disseminate “aggregated data” or “aggregated information,” which comprises statistical or demographic data. While this aggregated information may be sourced from your Personal Information, it ceases to qualify as Personal Information once it becomes aggregated, as it no longer reveals your identity, explicitly or implicitly. Nevertheless, if we integrate or associate aggregated data with your Personal Information in a manner that enables your direct or indirect identification, we treat this merged data as Personal Information and utilize it in compliance with this Policy.

We use your information to:

  • Provide you with our products and services.
  • Improve and personalize our products and services.
  • Communicate with you about our products and services, including sending you promotional emails and newsletters.
  • Respond to your inquiries and provide customer support.
  • Conduct research and analytics on the data.
  • Comply with our legal obligations if it may arise..


Information Sharing

With the exception of situations where it is necessary to comply with the law or with requests from courts, governmental agencies, or authorities, we do not share any of your personal information with third parties. We may, however, need to provide limited personal information to our partners who assist us in performing various services for our business, such as document collection, card delivery, and Collection Agencies. It is important to note that these partners are required to protect your information and use it solely for the purposes we specify. 

To ensure the safety of your information, we have implemented various security measures to prevent unauthorized access, use, or disclosure. However, it is important to understand that no electronic transmission or storage of information can be guaranteed to be 100% secure.

Your choices

You have the following choices regarding your personal information:

  • Accessing your information at will: By logging into your account you can access your personal information.
  • Editing your information: You can edit your personal information by logging into your account or contacting us.
  • Deleting your information: You can delete your personal information by logging in.
  • Opting out of marketing communications: If you wish to stop receiving marketing communications from us, you have the option to click on the unsubscribe link provided in our emails or to get in touch with us directly.

Changes to this Privacy Policy


Data Retention

The duration for which we will store your information depends on providing you with the services offered on the App or Website or until you decide to terminate your account, whichever occurs later. Even after closing your account, we may utilize your anonymized data, either on its own or combined with data from other users, for analytical, profiling, and research purposes. 

For the prevention of fraud or as evidence in legal proceedings, we may retain your contact information and any accompanying application details you may have provided.

Should you desire to review, rectify, or withdraw your consent for the processing of your sensitive personal information, you have the option to submit a request to Nevertheless, it’s important to note that we are obligated to retain sensitive personal information in accordance with the relevant laws.


Log Files

The data that might be included in this information are the Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We can utilize the gathered log information to enhance the services provided to you, improve marketing strategies, or enhance the functionality of the app/website.


Confidentiality of your account

It is your sole obligation to ensure the safety of your account and refrain from sharing the login details assigned to you for the App or website with any external parties. We cannot be held accountable if someone gains access to your account using the credentials they acquired from you or as a result of your breach of this Privacy Policy.


Cookies and Do Not Track / Incognito mode settings

At neiyom website, we make use of Google Analytics, an efficient web analytics service offered by Google. To enhance your browsing experience, this software employs cookies, which are small text files that are downloaded onto your device when you visit our site. These cookies play a vital role in facilitating Google’s identification of unique users, unique sessions, and gathering and storing information. It’s important to note that no personally identifiable information is retrieved or stored through these cookies.

Cookies play a crucial role in enhancing users’ browsing experience by enabling smooth navigation between pages, remembering their preferences, and overall improving their overall experience. Additionally, these cookies gather analytical information regarding user behavior on a website, such as frequently visited pages and the time spent on each page. It’s important to note that all information collected through third-party cookies is aggregated and therefore remains anonymous. When a user utilizes the Neiyom website, they implicitly consent to the placement of these cookies on their device. However, users have the freedom to disable or delete these cookies by adjusting their web browser settings. It should be mentioned that C&C and its affiliates cannot be held responsible for cookies placed by any other websites or the information gathered by them.


Grievance Redressal Policy

If you have any concerns, comments, or questions regarding the processing of your information, this Privacy Policy, or any other privacy or security matter related to the App/Website, please feel free to reach out to us at We welcome your feedback and are here to address any grievances or complaints you may have.

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on the Site.