Refund Policy

Last Updated: March 2026

If for any reason you are unsatisfied with your physical QR code module or card order within 15 days of receipt, please send us an email at info@neiyom.com (or connect@neiyom.com) and we will provide you with a full refund within 7 working days.

Refund Criteria:

Request filed within 15 days of shipment receipt.

Provide order ID and reason for return.

Refund is issued directly to original payment method.