Introduction
Greetings! We are neiyom Technologies, a company dedicated to revolutionizing global connectivity. Our primary objective is to transform how individuals interact with each other and the world. Through our comprehensive range of Products, we empower Users to efficiently manage, present, and exchange information among fellow Users and external entities. These cutting-edge Services are facilitated through our advanced software, mobile application, and website, collectively known as the Platform.
When you submit an Order, whether it is done through the Platform or by any other means, you (whether as an individual or on behalf of an organization) are entering into a contractual agreement with us. This agreement, known as the Terms of Sale and Service (“Terms”), binds you to adhere to these Terms and other conditions that govern the use of our Services, Platform, and the Products available or sold on our platform. These conditions include our Privacy Policy and Data Processing Addendum, collectively referred to as “Policies”. If you are under the age of 16, you must obtain permission from a parent or guardian before using our Platform or Services.
If you do not agree to these Terms or the Policies of our company, then you must not submit an Order or use our Platform, Services, or Products.
By accepting, you affirm that you possess the necessary authorization to legally commit yourself and/or the entity or company you claim to represent. We reserve the right to occasionally enhance, alter, or amend these Terms or any of our other Policies as we see fit; the “Last Revised” indication at the beginning of these Terms or the other Policies will signify the date of any such modifications.
Purchase of Products
(a) By placing an Order, you acknowledge and accept that you are making an offer to purchase the Products in accordance with the terms and conditions specified in the Order, these Terms, and our Policies. The effectiveness of an Order is contingent upon its execution and acceptance by us. We hold the discretion to accept or reject any Order at our sole discretion. In the event that an Order involves the sale of Products, we shall provide such Products at the prices stated in the Order (or as advertised by us on our Platform at the time of Order acceptance) (referred to as the “Product Purchase Price”), in accordance with these Terms and our Policies. The prices quoted do not include any applicable sales, use, excise taxes, or similar charges imposed by governmental authorities on the amounts owed by you. You are responsible for covering all such charges, costs, and taxes. However, you shall not be held responsible for any taxes imposed on our income, revenues, gross receipts, personnel, or real or personal property assets.
(b) In the absence of any specific instructions on an Order, we will be responsible for determining the mode of transportation and the carrier for delivering the Products. We reserve the right, at our discretion and without any liability or penalty, to make partial shipments of the Products. Regardless of whether the shipment fulfills the Order partially or in its entirety, you are obligated to pay for the units shipped. Unless otherwise stated on an Order, you are responsible for covering all shipping charges and insurance costs, and you agree to indemnify us against any such expenses.
(c) The Products will be shipped to the specified Delivery Point as indicated in the relevant Order within a reasonable timeframe following our acceptance of the Order. Our standard packing and shipping methods will be utilized for such Products, unless otherwise specified. However, please note that any custom Products, such as neiyom Products with a specifically ordered logo or design, may require additional processing and delivery time. The delivery timeline provided by us is merely an estimate and should not be considered binding. We shall not be held responsible for any loss or damage resulting from delays in fulfilling an Order, failure to deliver, or late delivery. It is important to remember that any delay in shipment or delivery does not exempt you from your obligations under these Terms or our Policies.
(d) Upon the delivery of the Products at the Delivery Point, the title and risk of loss will be transferred to you. However, if you fail to accept delivery of any of the Products at the Delivery Point or if we are unable to deliver the Products on the specified date due to your failure to provide appropriate instructions, documents, licenses, or authorizations, certain actions will be taken. Firstly, the risk of loss to the Products will be transferred to you. Secondly, the Products will be considered as delivered. Lastly, we have the option to store the Products until you collect them, and you will be responsible for covering all associated costs and expenses, including storage and insurance.
(e) During a duration of 1 year starting from the date of product shipment, we assure you that the Products will be devoid of any significant flaws in material and workmanship which could make them unusable or non-conforming. However, please note that the aforementioned warranties do not apply if the Products have been: (x) subjected to abuse, misuse, abnormal physical stress, abnormal environmental conditions, or used contrary to our published instructions, (y) altered, repaired, or reconstructed by anyone other than us, or (z) used with a product or hardware that has not been previously approved by us in writing.
(f) All aspects of the products, services, or platform, except for the warranty mentioned in Section 2(F), are provided without any warranties. This includes, but is not limited to, the absence of warranties of merchantability, fitness for a specific purpose, and non-infringement of third-party intellectual property rights, whether implicitly or explicitly stated by law, customary practices, performance expectations, trade practices, or any other means.
Services
(a) In order to utilize and enjoy the benefits of our Services, it is necessary for you to go through the process of registering and creating an account, commonly referred to as an “Account.” Our Services offer a range of functionalities, including the ability for Users to create, design, update, and share profiles or pages in a style reminiscent of social media or networking platforms, which we refer to as “Pages.” These Pages display specific content, as defined further below, and are accessible and shareable by both Users and third parties. We offer various Subscription Levels, each granting access to different Services or features. Depending on the type of Products, Services, or Subscription Level associated with an Account, Users have the option to personally manage their Page and/or Account or delegate the management responsibility to an Administrator.
(b) During the Subscription Term (as defined below), we will grant you (or the organization in which you represent) the number of licensed seats under such Account for the Services (as shown on an accepted Order), and such licensed seats will receive a non-exclusive, non-transferable, revocable license to use and access the Platform and associated Services during the Subscription Term, in accordance with these Terms and our Policies. You, on behalf of yourself and each of your Users, and each User is responsible for the use of the Platform, Products, or Services in accordance with these Terms and our Policies. Certain of our Products and Services (e.g., neiyom for Teams) may require an account administrator (“Account Administrator”) associated with an Account. You may not assign or otherwise transfer your account to any other individual or entity without our prior written approval.
(c) Our platform holds the authority to establish various policies and practices that govern the usage of our services. These policies may involve the deletion or removal of content or data, the termination of inactive accounts or pages, and other actions deemed necessary at our discretion. Additionally, we retain the right to modify our services, products, or platform at any given time. This may include the suspension or discontinuation of certain features, the introduction of new features, the imposition of limitations, or the restriction of access to specific parts or the entirety of our services, products, or platform. We also have the right to establish policies and practices regarding the utilization of our services, products, and platform, which may result in the deletion or removal of features, functionality, or data. Please note that individuals or accounts that have been temporarily or permanently suspended will not have access to our services, products, or platform. Moreover, we reserve the right to deny access to our services or platform, terminate subscriptions or accounts, or take any other necessary action as defined below.
(d) Keeping your password and Account information confidential is your responsibility, and you will be held accountable for all activities linked to your Account. It is crucial that you promptly inform us of any unauthorized use of your Account or any security breach. We cannot be held responsible for any unauthorized access to your Account by third parties resulting from theft or misuse. You also acknowledge that any losses arising from your failure to adhere to these Terms, our Policies, and the relevant laws shall not be our liability, and you agree to indemnify us against such losses.
Subscription; Payment Terms
(a) Our Services offer a range of subscription options (e.g., free, Plus, Addons) called Subscription Levels. Each level grants access to different functions, features, and usage limits. These Subscription Levels may come with corresponding Subscription Fees, which are subject to applicable taxes and fees. The Subscription Levels and associated Subscription Fees are clearly stated on our Platform and the relevant Order. Please note that we reserve the right to modify the Subscription Levels and Subscription Fees at our discretion. However, any changes made will not affect the current Subscription Term (e.g., a 1-year annual subscription) but may affect future renewals.
(b) By choosing a Subscription Level, you are acknowledging your commitment to paying the Subscription Fees that apply to your specific subscription. These fees can be determined at the time of placing an Order or when you register or activate your Account. Our Platform allows you to conveniently place an Order for our Services. The payment terms provided to you during the subscription process are considered an integral part of our agreement and are included here by reference.
(c) Payments of Fees may be collected from you either directly or through third-party payment processors, such as razorpay. These payment processors may charge you through a payment account that you have selected during checkout or that is linked to your Account. Along with our Policies, the terms, conditions, and policies of these payment processors will also apply to any payment processing conducted by them. By providing a credit card or any other acceptable payment method, you confirm that you have the authority to use the designated payment method and you authorize us (or our designated payment processors) to charge your payment method for the Fees. If your payment method cannot be verified, is invalid, or is deemed unacceptable, your Account, Order, or subscription may be suspended or canceled. In the event that we do not receive payment from you, you agree to promptly settle all outstanding amounts upon our request. We retain the right to rectify any errors or mistakes made during the checkout process by ourselves or our third-party payment processors.
(d) Our Services may require payment of Subscription Fees on a recurring basis. If you opt for a recurring payment plan, you acknowledge that these fees are both initial and ongoing, and you assume the responsibility for them.
for all recurring charges prior to cancellation.
(e) Despite the above, we reserve the right to charge you periodically (such as monthly or annually) based on your subscription level and terms, without requiring any additional authorization from your end, until you explicitly notify us of your subscription termination or desire to modify your payment method. Any such notice will not have any impact on charges that were already submitted before we were able to reasonably act upon updating or terminating your subscription. To terminate your authorization or make changes to your payment method, you can utilize the account settings linked to your account.
(f) Your subscription will automatically extend for successive renewal periods at the same Subscription Level in place prior to such renewal. For instance, if you have purchased a monthly subscription for a Pro account, your renewal period will renew each month at the then-current non-promotional rate associated with such Pro Subscription Level. You may change or terminate your subscription or Subscription Level through the Account settings associated with your Account. If you do not want to continue to be charged on a recurring basis, you must cancel or terminate your subscription or Subscription Level before the end of the then-current Subscription Term. Your subscription cannot be terminated before the end of the period for which you have already paid, and except as expressly provided in these Terms, we will not refund any amounts you have already paid. If you terminate your subscription or Subscription Level, you may continue to use your subscription until the end of your then-current Subscription Term, and your subscription will not be renewed after the expiration of the then-current Subscription Term.
(g) For a limited duration, we may provide free trial offers for our paid Subscription Levels. When such an offer is made, the specific terms will be communicated at the time of the offer, such as being included in an Order. To avail of the trial, you must accept the terms mentioned in the offer, our Policies, and these Terms. Unless explicitly stated otherwise in writing, trials are exclusively available for Users who have not previously held a paid Subscription Level. If you sign up for a free trial, you are not permitted to create multiple Accounts. In the event that we suspect misuse of the free trial, we reserve the right to either charge you standard fees or revoke your access to the Services. By agreeing to a free trial subscription, you also agree to be charged the associated Subscription Fees once the free trial period expires. Our third-party payment processor or we will charge your payment method on a recurring basis for the applicable Subscription Fees unless you cancel your subscription prior to the trial period’s expiration.
Product Pricing
Our NFC based cards start from 1299/- onwards.